SPA ETIQUETTE

One thing is close to our hearts: we are not a thermal spa—and we don’t aim to be! By that, we mean we prefer things cozy and exclusive. If you’re looking for wellness over several thousand square meters, we might not be the perfect fit. Our strengths lie in the many indulgent details, small & refined spaces, and heartfelt touches. Wellness at our BERGERGUT includes numerous holistic dimensions. "Sana per Aquam" (SPA) is one of them—but by no means the only one!

We know what you're curious about: FAQs on Wellness at BERGERGUT

How large is the wellness area at Bergergut?
As mentioned, we’re not a thermal spa! Couples looking for wellness away from the mainstream and the crowds will feel right at home with us. Instead of big and bigger, we focus on small, refined, elegant, and private.

Our Water World:
Heated pool with indoor access (in the idyllic garden with plenty of lounging spots), cold plunge pool, natural fish pond for Kneipp therapy.

And the sauna area?
Privacy is important to us. All our saunas and baths are designed for 2 to a maximum of 4 people. Cozy is key! Specifically: pinewood saunas, outdoor sauna, salt steam bath, herbal steam bath, rose tepidarium, ice fountain. And of course, a relaxation room with plenty of cuddly loungers.

  • You’d like the “Private Spa”? Absolutely. Book 2.5 hours of wellness time just for the two of you!
  • Especially idyllic wellness garden surrounded by greenery & a relaxation room with plenty of loungers
  • Fitness equipment

What do I need to bring to the hotel
for wellness?

Nothing! In our romantic gourmet hotel
you will of course receive a bath basket with
bath towels, bath slippers and cosy
bathrobes. Swimwear is provided according to
desire and love.

 

What should we wear?

A topic that comes up often: "With or without?" Since we don’t have the ability to separate larger areas, we invite you to choose your preferred style and kindly ask for personal responsibility and respect for other guests.

In general...

  • Sauna area: Time to go au naturel — nudity is required. Please don’t forget a towel to sit or lie on!
  • Pool: Choose your preferred swimwear option, but please be considerate of others!
  • Relaxation areas: Please wear a bathrobe or swimwear.
  • For treatments: Out of respect for our therapists, please arrive freshly showered in your bathrobe for your massage (with underwear, bra, bikini, or swim trunks underneath).

 

When should I book my desired beauty or massage treatment?

Treat yourself – you deserve it! Choose from our extensive selection of massage and beauty treatments in advance. This helps us plan accordingly and ensures we can reserve your favorite treatment. Especially on weekends, many appointments are fully booked. We’re happy to advise you even before your arrival – of course!

And one thing is certain: At BERGERGUT, we place great importance on having highly skilled and holistically trained therapists.

 

Legal Notice

We expressly point out that we are not permitted to perform intensive or painful techniques aimed at deep tissue or for therapeutic purposes. Such treatments are exclusively reserved for medical massage therapists acting on a physician's orders.

The wellness massages offered are solely intended to promote relaxation, well-being, circulation, and general regeneration.

No diagnoses are made and no healing promises are given. In the case of acute symptoms, chronic conditions, or health limitations, we recommend consulting a physician beforehand.

Massages are not suitable for individuals with:

  • Cardiovascular diseases
  • Thrombosis or acute inflammation
  • Skin conditions or open wounds
  • Pregnancy (depending on the massage technique)
  • Disclaimer: The provider assumes no liability for any damage or health consequences resulting from incomplete information regarding existing conditions or contraindications.
  • By using the massage, you confirm that you have read and understood this notice and that you are in good health to receive a wellness massage.

 

What are the opening hours, water temperatures, and how long can we use the SPA?

Our offer: Arrive and begin enjoying the spa right away – from 1:00 PM on your arrival day (your room is guaranteed by 3:00 PM at the latest). Relaxation from the very first minute! And the same goes for your departure: enjoy it to the last moment!

Even on your DEPARTURE DAY, you can optionally enjoy the spa until 7:00 PM — sauna, unwind, and slow down! After checking out of your room in the morning, you may keep your freshly replenished BERGERGUT spa basket until the evening! A day wardrobe is, of course, available. (Your contribution of EUR 18 per person includes: spa access until 7:00 PM, sweet afternoon treats, and non-alcoholic drinks from the wellness bar.)

 

Operating Hours & Water Temperatures:

Saunas & Cabins: Open from 10:00 AM to 6:00 PM

Heated Pool:
Temperature: approx. 29°C / approx. 34°C in winter
Outdoor pool: 8:00 AM – 7:00 PM
Indoor pool (with whirl baskets): 8:00 AM – 12:00 AM

Please note: Here in Afiesl, we don’t have thermal water, and heating the pool requires a lot of energy. We heat our water world sustainably with wood chips from our own and nearby regional forests! We also generate as much electricity as possible (up to 75 kWp) using solar energy. So please don’t be upset if the outdoor pool doesn’t always reach over 30°C during sub-zero winter days…!